United passengers say they were asked to clean someone else’s vomit from prior flight

United passengers say they were asked to clean someone else’s vomit from prior flight


IN HOUSTON.
THAT CHILD WAS IN STABLE THAT CHILD WAS IN STABLE
CONDITION LAST CHECK. CONDITION LAST CHECK.
>>>ONLYONLY ON 2 TONIGHT, FLYIN>>>ONLYONLY ON 2 TONIGHT, FLYIN
HAS GONE FROM A GLAMOROUS HAS GONE FROM A GLAMOROUS
EXPERIENCE TO A SOMEWHAT EXPERIENCE TO A SOMEWHAT
STRESSFUL ORDEAL. STRESSFUL ORDEAL.
AND TONIGHT A HOUSTON COUPLE AND TONIGHT A HOUSTON COUPLE
SAYS WHAT THEY WERE FORCED TO DO SAYS WHAT THEY WERE FORCED TO DO
ON A RECENT FLIGHT WOULD MAKE ON A RECENT FLIGHT WOULD MAKE
ANYBODY SICK. ANYBODY SICK.
THE COUPLE SAYS THE UNITED THE COUPLE SAYS THE UNITED
AIRLINES FLIGHT ATTENDANT ASKED AIRLINES FLIGHT ATTENDANT ASKED
THEM TO CLEAN UP SOMEBODY’S THEM TO CLEAN UP SOMEBODY’S
VOMIT FROM A PREVIOUS FLIGHT. VOMIT FROM A PREVIOUS FLIGHT.
CHANNEL 2’S KEITH GARVIN LIVE AT CHANNEL 2’S KEITH GARVIN LIVE AT
BUSH INTERCONTINENTAL AIRPORT BUSH INTERCONTINENTAL AIRPORT
TONIGHT WITH THE STORY YOU’LL TONIGHT WITH THE STORY YOU’LL
SEE ONLY ON 2. SEE ONLY ON 2.
KEITH? KEITH?
>>Reporter: DOMINIQUE, THE>>Reporter: DOMINIQUE, THE
COUPLE SAYS THEY DIDN’T ASK FOR COUPLE SAYS THEY DIDN’T ASK FOR
ANY CONVERSATIONS, NOT TO BE ANY CONVERSATIONS, NOT TO BE
MOVED, NOT A NEW FLIGHT, NOT A MOVED, NOT A NEW FLIGHT, NOT A
VOUCHER. VOUCHER.
THEY WANTED WHO EVERY PASSENGER THEY WANTED WHO EVERY PASSENGER
SHOULD HAVE AND THAT’S A CLEAN SHOULD HAVE AND THAT’S A CLEAN
SEAT TO FLY IN. SEAT TO FLY IN.
>>MY SEAT IN FRONT OF ME WAS>>MY SEAT IN FRONT OF ME WAS
COVERED WITH VOMIT. COVERED WITH VOMIT.
>>Reporter: AIRPLANE CABIN CAN>>Reporter: AIRPLANE CABIN CAN
BE CRAMPED BUT HAVING TO SIT IN BE CRAMPED BUT HAVING TO SIT IN
A SEAT COVERED WITH VOMIT FOR A SEAT COVERED WITH VOMIT FOR
FOUR HOURS IS A BIT MUCH TO ASK FOUR HOURS IS A BIT MUCH TO ASK
OF ANY PASSENGER. OF ANY PASSENGER.
SAM TRAIL SAYS THIS IS WHAT THE SAM TRAIL SAYS THIS IS WHAT THE
SEAT BACK, THE NOOR, AND THE SEAT BACK, THE NOOR, AND THE
SEAT ITSELF LOOKED LIKE AFTER A SEAT ITSELF LOOKED LIKE AFTER A
MAINTENANCE WORKER CLEANED UP MAINTENANCE WORKER CLEANED UP
THE VOMIT IN HIS SEAT. THE VOMIT IN HIS SEAT.
HE AND HIS WIFE WERE FLYING FROM HE AND HIS WIFE WERE FLYING FROM
VANCOUVER TO HOUSTON SUNDAY VANCOUVER TO HOUSTON SUNDAY
AFTERNOON. AFTERNOON.
>>THEY KEPT BOARDING THE PEOPLE>>THEY KEPT BOARDING THE PEOPLE
AND SO WE COULDN’T — WE AND SO WE COULDN’T — WE
COULDN’T MOVE. COULDN’T MOVE.
WE WERE BASICALLY HAD OUR WE WERE BASICALLY HAD OUR
LUGGAGE IN OUR LAPS TRYING TO LUGGAGE IN OUR LAPS TRYING TO
AVOID CONTACT WITH THE VOMIT. AVOID CONTACT WITH THE VOMIT.
>>Reporter: TRAIL SAYS WHEN>>Reporter: TRAIL SAYS WHEN
THEY ASKED A FLIGHT ATTENDANT TO THEY ASKED A FLIGHT ATTENDANT TO
CLEAN THE SEATS, THE CREW WAS CLEAN THE SEATS, THE CREW WAS
MORE CONCERNED ABOUT DEPARTURE MORE CONCERNED ABOUT DEPARTURE
TIMES. TIMES.
>>I WAS OLD, YEAH, WE CAN GET A>>I WAS OLD, YEAH, WE CAN GET A
CLEANING CREW, BUT YOU’RE GOING CLEANING CREW, BUT YOU’RE GOING
TO BE THE REASON WHY THIS FLIGHT TO BE THE REASON WHY THIS FLIGHT
IS DELAYED. IS DELAYED.
>>Reporter: IN A STATEMENT>>Reporter: IN A STATEMENT
UNITED TELLS CHANNEL 2 WE’RE UNITED TELLS CHANNEL 2 WE’RE
DISAPPOINTED THAT THIS AIRCRAFT DISAPPOINTED THAT THIS AIRCRAFT
DID NOT MEET OUR STANDARDS FOR DID NOT MEET OUR STANDARDS FOR
CLEANLINESS. CLEANLINESS.
ONCE THE ISSUE WASOT TO OUR ONCE THE ISSUE WASOT TO OUR
CREW’S ATTENTION, CABIN CLEANERS CREW’S ATTENTION, CABIN CLEANERS
WERE CALLED ON BOARD TO CLEAN WERE CALLED ON BOARD TO CLEAN
THE SEAT PRIOR TO DEPARTURE. THE SEAT PRIOR TO DEPARTURE.
TRAIL SAYS A SINGLE CLEANING TRAIL SAYS A SINGLE CLEANING
PERSON BOARDED AND USED A SPRAY PERSON BOARDED AND USED A SPRAY
BOTTLE AND TOWEL, BUT REM NANTS BOTTLE AND TOWEL, BUT REM NANTS
OF THE THROW JUM — REMNANTS OF OF THE THROW JUM — REMNANTS OF
THE THROWUP REMAINED. THE THROWUP REMAINED.
AND THIS AFTER A FLIGHT AND THIS AFTER A FLIGHT
ATTENDANT GAVE HIM A WAD OF ATTENDANT GAVE HIM A WAD OF
PAPER TO US. PAPER TO US.
>>YOU HAVE TO PROVIDE A>>YOU HAVE TO PROVIDE A
SANITARY ENVIRONMENT. SANITARY ENVIRONMENT.
AND THERE SHOULD BE AN APOLOGY. AND THERE SHOULD BE AN APOLOGY.
>>Reporter: AND THE TRAILS DID>>Reporter: AND THE TRAILS DID
SAY THEY WERE ABLE TO SPEAK TO A SAY THEY WERE ABLE TO SPEAK TO A
COUPLE OF THE PILOTS AFTER THE COUPLE OF THE PILOTS AFTER THE
FLIGHT. FLIGHT.
THEY SAY THE PILOTS WERE APPLE THEY SAY THE PILOTS WERE APPLE
EDUCATETIC AND THEY WOULD EDUCATETIC AND THEY WOULD
HAVE — APOLOGETIC AND THEY HAVE — APOLOGETIC AND THEY
WOULD HAVE DELAYED THE FLIGHT TO

11 thoughts to “United passengers say they were asked to clean someone else’s vomit from prior flight”

  1. I would of NOT done it and told the attendant to do it.. I'm pretty sure it was part of their job!! If not i would make it their damn job!!

  2. United just doesn't care anymore they left me stranded in Newark got to cough up the money to fly SW, Jetblue, Alaskan for now on.

  3. Next time your flight is late maybe calm down and remember that it may have been caused by an airline handling a situation like this the right way.

  4. People, dont allow no one to take away your dignity – step out of such situations even if it means losing your flight! Whats next??

  5. This is so disgusting and out of hand. Airlines are getting so lazy to clean right after passengers get off. It’s either the floor is dirty, the table top is dirty and now this smh. All airlines need to fix up. They should 1. Apologies and 2. give him like a one year free travel. They need to do something ASAP. I’m so disappointed in them smh 😒

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