How this Programmer from Bangalore got to see why Web Accessibility really matters

How this Programmer from Bangalore got to see why Web Accessibility really matters


You’re listening to a Community Story from Be My Eyes. Hi, my name is Saransh, and I live in Bangalore, India. I’m a Program Manager at a large tech company. I stumbled upon Be My Eyes on Twitter,
while I was working as a Software Developer on increasing accessibility
for one of our products at work. The task was to make the web-based
product as accessible as possible, especially for the blind users. The challenging part was to test out the product, where I turned off the display to test
the real product and identify the gaps. We achieved a very good result, and the product
was accessible to all users, including blind people. When I installed the app, I got a call on the same day from a person, who was filling out an online form, and the site did not have
an accessible CAPTCHA. I read out the code to him,
and he was so thankful to me. This just made my day. I’ve gotten calls, where people have lost
their money or other objects on the ground and were unable to find them. Although, the help I provide via the app is tiny, the level of satisfaction I get from
helping out the blind users is immense. Initially, I set the language of the app to
English, which was the default option available. As I explored the app, I also found that there
was an option in my mother tongue, Hindi. When I went to the Be My Eyes website, I saw the program where you can
translate the app in your local language. I went on and created my profile to contribute,
and I’m super happy that the app is almost fully translated to Hindi as well. I talk to students via the app who need to read out
their notes for all their Math and Physics problems, and to people who are unable
to identify their currency notes, as post demonetisation in 2016 most
of the currency notes were changed, and a few new notes were introduced into the system. I’ve gained empathy and resilience
while volunteering on Be My Eyes, which had a significant and positive impact on my job. The joy I get from helping people
on this app is very rewarding, and I’ll continue to help in whatever way possible. Thank you. Thank you for listening to this Community
Story from Be My Eyes. You can share your story too, send it to this
email. Be sure to subscribe to our YouTube channel,
download our app, or visit our website for more.

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