Computer-Aided Dispatch (CAD): Seattle Police Department’s Group 2 Surveillance Technology Review

Computer-Aided Dispatch (CAD): Seattle Police Department’s Group 2 Surveillance Technology Review


I just want to clarify the nature of what
occurred, can you tell us a little bit about what happened? I wanna make sure I describe it accurately
for officers. Annually, on average, we average about nine
hundred thousand phone calls through our 911 system. A little over 250 thousand of those calls
go into our Computer Aided Dispatch, into our CAD system. And what that is is, when someone calls 911,
we gather some information initially from the phone company, which is the phone number,
the name of the person calling… Do you have the description of the vehicle,
like what color, make, model? And also, on what the information of the call
is, such as if it’s a burglary, somebody’s breaking into my neighbor’s house… All that information is then entered digitally
into the computer and then sent over to our dispatchers. That information then is sent to the mobile
data terminals or the computers in the police officer’s car. We are very concerned about the security of
our CAD, our computer dispatch and the records that they keep, so only sworn Seattle Police
Department officers and then certain civilians are allowed access to those records. Our CAD system allows us to work more efficiently
out in the field, it saves us quite a bit of time, it gives us more information than
we used to have by just being able to relay it over the air. For more information or to leave a comment:
www.seattle.gov/privacy

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